privacy policy.
Next Coat respects your privacy. This policy explains what personal information we collect, how we use it and how you can contact us about it.
Last updated October 2026
What we collect
When you request a quote, call, email or message us, we may collect your name, phone number, email address, property address, details about your project, and any photos or videos you choose to send.
Why we collect it
We use your information to prepare quotes, contact you about your enquiry, schedule and carry out work, send invoices, and follow up after a project. If you ask for delivery or installation, we share the details needed with our sister business, Courier Run.
Who we share it with
We do not sell or rent your personal information. We only share it with people who help us run the business, such as our accountant, website and email providers, and Courier Run where you have requested its services, or where the law requires it.
Advertising and analytics
Our website may use cookies and similar tools, including Google Analytics and Google Ads, to understand how visitors use the site and to measure our advertising. These tools collect information such as pages visited and device type, not your name. You can turn off cookies in your browser settings.
How we store it
We keep your information in secure, password-protected business systems and only for as long as we need it for the purposes above or to meet our legal and tax obligations.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing info@nextcoat.com.au.
Questions or complaints
If you have a question or concern about how we handle your information, contact us on 0410 585 913 or info@nextcoat.com.au and we will respond as soon as we can. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.